privacy policy
At Radiance Hair LLC, your privacy matters to us. Whether you’re booking an appointment, shopping in our online store, or just visiting our site, we want you to feel confident about how your information is handled.
What We Collect
When you book or shop with us, we may ask for things like your name, email, phone number, and payment details. If you’re a regular client, we also keep notes (like your color formula) so we can give you consistent, personalized service.
When you use our website, we may also collect basic info like how you found us online, what pages you visited, or your browser type - this just helps us improve the site.
How We Use It
We only use your info to:
- Schedule and confirm your appointments.
- Provide the services and products you’ve asked for.
- Send reminders or important updates.
- Improve your experience with us.
Who Sees Your Info
Your personal details are never sold or shared with marketers. We only share what’s needed with trusted partners like:
- Our booking system (to confirm your appointments).
- Payment processors (to handle transactions securely).
That’s it.
Keeping Your Info Safe
We take steps to keep your information secure. While no system is perfect, we work hard to protect your details and respect your trust.
Your Choices
You’re always in control. You can:
- Update or correct your info.
- Opt out of reminders or marketing messages.
- Ask us to delete your info (unless we’re legally required to keep it).
- Just reach out — we’re happy to help.
Cookies & Online Tools
Our website may use cookies (little text files) to remember your preferences and help us understand what visitors find useful. You can turn cookies off in your browser at any time.
Updates
If we make changes to this policy, we’ll post the updated version here.
Questions?
We’re always here for you. If you have any questions about your privacy, please contact us.